• Admin
    11
    Hi!

    I was wondering if you can provide instructions to configure my Hello.co Email in an iPad.

    Thanks!

    Admin
    Hello Internet
    www.hello.co
  • Gerardo Aristizabal
    22
    Hi Admin,

    To configure your Hello.co Email in an iPad follow these instructions:

    (It should be just as with your iPhone)...

    The following settings work if you are using our email service. If you are using Google, Microsoft 365, Rackspace, or another provider, please look for the specific entry in the forum. In case you don´t find it, please contact support at for instructions/advise.

    Go to Settings > Mail > Accounts > Add Account.
    Tap Other to add your account manually.

    Tap Add Account, tap Other, then tap Add Mail Account.
    Enter your name, email address, password, and a description for your account.

    Enter your email address and password, tap Next, then follow these steps:

    Choose IMAP for your new account.

    Enter the information for Incoming Mail Server and Outgoing Mail Server.

    Outgoing email server:
    SMTP server: Try secure.emailsrvr.com or mail.hello.technology
    - Enable SSL
    - Authentication via Password
    - Sever port: 465

    Be sure to enter your email and password in the configuration for the Outgoing email.

    Incoming email server:
    IMAP server:
    Try secure.emailsrvr.com or client.hello.technology
    Check the Advanced settings:
    - Enable SSL
    - Authentication via Password
    - Server port: 993
    - IMAP Path prefix should be left empty
    - S/MIME should be off

    This process is always tricky. If you run into any issues, please contact and someone will guide you through and make sure you get it all right.

    Gerardo
  • Admin
    11
    Followup advice.

    Don´t forget to try both:

    secure.emailsrvr.com or mail.hello.technology

    secure.emailsrvr.com or client.hello.technology

    And mind the ports!

    Admin
    Hello Internet
    www.hello.co
  • Foster
    0
    Thanks, I`ve just done the same
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