• Gerardo Aristizabal
    22
    Hi!

    I have an email account from Hello and need to configure Apple mail.
    Do you have instructions for this?

    Gerardo
  • Admin
    11
    Hi Gerardo!

    First of all, remember you can always check your email through the Webmail interface at https://webmail.hello.co

    Furthermore you can connect your Apple mail program to interface with your Email service at www.hello.co.

    Please see the following guides:

    Tutorial to connect Apple Mail:

    https://support.apple.com/en-us/HT204093
    (When configuring, you need to choose "Other" as the mail provider)

    Additional settings:
    https://support.apple.com/en-us/HT203995

    Account type: IMAP

    Authentication: Password
    Use SSL: Yes (for both incoming and outgoing)

    incoming Server name: client.hello.technology
    port: 993
    Security: SSL/TLS

    outgoing Server name: mail.hello.technology
    port: 25
    Security: STARTTLS

    If the settings abover donĀ“t work, your email may be hosted under our old platform. Please try these servers:

    Incoming: secure.emailsrvr.com
    Outgoing SMTP: secure.emailsrvr.com

    With the same settigs as above for everything else.

    This should get you set and ready to email!

    Let me know if we can further help in any way. As always feel free to contact for assistance.

    Admin
    Hello Internet
    www.hello.co
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