• Admin
    11
    Hi!

    I need to access the forwading options for my email account. How do I do that?

    Thanks!

    Admin
    Hello Internet
    www.hello.co
  • Gerardo Aristizabal
    22
    Hi!

    To manage forwarding you need to log into your email from the webmail access:
    https://webmail.hello.co

    Look for the settings option (top right), and look for the last option in the horizontal menu.

    There you can add the destination addresses for forwarding email.
    Mark the option: Keep copies of original messages

    If you still want the emails to be in your inbox after forwarding.


    Alternative solution for some Email accounts:
    !!!Only try this if the steps above did not work!!!
    For some email accounts you can do the forwarding from the Email Management Control panel at www.hello.co
    1. Log into your admin account at www.hello.co
    2. Click on your domain in the left tab, Active section.
    3. Look for the Services tab and for the Email blurb
    4. Click on Manage Accounts
    5. A new tab will open to manage your email service.
    6. Click on Mailboxes
    7. Click on the Mailbox you want to setup
    8. The Third Tab will have Forwarding/AutoReply, click on that tab
    9. Check: Forward Email to
    10. Enter the destination emails.

    If you want forwarded emails to stay in your account, check: Save copies of forwarded email

    That should be it!

    Gerardo
    Hello Internet
    www.hello.co
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