• Gerardo Aristizabal
    22
    Hi!

    I´m out of storage in my email account. What can I do? Do you offer more storage?

    Thanks,

    Gerardo
    Hello Internet
  • Admin
    11
    Hi!

    So you really used your email! This is great. If you have received too many emails and have filled your 25GB of space, do the following:

    1. Try to delete emails you no longer need.
    After deleting the emails remember to purge your Trash folder as this will also consume space.
    After deleting the emails remember to purge your Trash folder as this will also consume space.


    2. If this still doesn´t free up the space you need, you need to download emails to an email client and free up your mail.
    - Connect an Outlook or a Thunderbird email client
    - Download emails from the server without leaving a copy at the server
    - This way you can have a backup of your old emails in your email client and free up space in the server for future email.

    Please note that you have to be careful with the email client as the emails will no longer be stored in our servers.

    Admin
    Hello Internet
    www.hello.co
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