Need help: I can send but cannot receive emails
I'm having an issue with my mails. I can send emails but receiving them is not possible. Have confirmed this with a couple of clients and a colleague - their email messages just bounced back. Oh boy. I'd be grateful if anyone could help me how to sort it out or if there are any configurations or updates that I need to do. Thanks in advance guys.
If your DNS settings are correct, the emails should be receiving and sending without any difficulty. If it is not, then you are advised to check settings in your email software. However, if you are using an email client, like (Outlook, mobile device app, Thunderbird, or Mac Mail), then check your Email Server Settings.
This blog will surely help you a lot.
Check this link
It will help you surely
first, make sure your daemon is up and ready to receive any email. simply telnet to your mail server on the specified port for receiving. for and example, your mail server using dovecot and working on the port 110.
---begin of quote---
root@server [/]# telnet
Escape character is '^]'.
+OK Dovecot ready.
+OK Logging out
Connection closed by foreign host.
---end of quote---
as you can see above, the daemon is response with OK than it will be ready to receiving any email commonly.
second, ask your colleague's IP address and check on your mail server's log. if you find any failed issue, get the error code to analyze and get the solution.
third, make sure there's enough free space to save any new email.
last but not least, make sure your firewall not blocking your colleague's IP address.
Contact Support for this one.
Check your daemon service status it seems stopped otherwise you can click on send and receive to check if its still giving an error, check any rule that you initiated might be restricting incoming mails.
Sign in or register to add a comment.
Add a Comment
Welcome to the Hello Internet Forum!
Hello guys so basically I was advised to use SMTP to send email. Now I am searching for my SMTP info
Able To Send Email But Unable To Receive The Email In VPS Instance
Just Purchased 2 Domains, I Want To Send Traffic From .Com To .Co.Uk, What Am I Doing Wrong?
How to send Bulk Email by e-mail Senders?
Terms of Service
Useful Hints and Tips
Created with PlushForums
© 2020 Hello Internet Forum