• Saurabh Vij
    2
    Hi,

    I am getting permanent error and recipient not found when I reply to the .

    But using the same account, I am able to send email from my webmail account.

    The MX records are configured correctly as per the instructions. Please advise how to resolve this issue.

    Thanks & Regards

    Saurabh
  • iivaskovic
    4
    Hello @Saurabh Vij,

    it will be easier if you can send us screenshot with that error. But, it's probably a problem with mail account configuration in mail application.

    Bye,

    --
    Ivor
  • M Noman Ajmal
    19
    Hello Saurabh
    I recommend reviewing the mx entry setting if you have not already. Maybe your domain is using workspace mx records currently so you would want the MX entry setting to be set to remote. I believe changing the setting to remote will solve your problem.
    You can contact for changing setting to remote.
    I hope this helps
    Regards,
    M Noman Ajmal
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