• Admin
    11
    Hi!

    I have a Mac. I purchased email from you. I need to configure Mac Mail. How? Please?
  • Saurabh Vij
    2
    Hello,

    What email client are you planning to use? I can help you with this once I know the email client you're using for setting up emails in mac.

    Thanks.
  • Olivia
    5
    You may try these steps:

    - Pull up your Apple Mail.
    - Click on the Mail menu and then select "Add Account"
    - Fill in the information requested such as your full name, email address and password, then click "Create".
    - When you see the prompt "Account must be manually configured", click "Next"
    - Choose either IMAP or POP for your email account type.
    - Fill in the fields for the Incoming server address: Mail Server, Username/full email address and password, then click "Next".
    - Fill in the fields for the Outgoing server address: Mail Server, Username/full email address and password.
    - Then click "Create"

    I hope this information helps you. If all else fails best to contact the Hello Internet support team. They have been very responsive in my experience. Good luck! :)
  • M Noman Ajmal
    19
    I believe the answer to this query must be in FAQ's. If not them do add this in FAQ's @admin @Gerardo
  • Admin
    11
    Try:

    Outgoing email server:
    SMTP server:
    Try mail.hello.technology
    - Enable SSL
    - Authentication via Password
    - Sever port: 465

    Be sure to enter your email and password in the configuration for the Outgoing email.

    Incoming email server:
    IMAP server:
    Try client.hello.technology
    Check the Advanced settings:
    - Enable SSL
    - Authentication via Password
    - Server port: 993
    - IMAP Path prefix should be left empty
    - S/MIME should be off

    Email if this doesn´t work.

    Admin
    Hello Internet
    www.hello.co
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